Outdoors Gear LLC, maker of Eureka!® products, warrants to the original purchaser
that its products are free from defects in material and workmanship, for the
term described, except as qualified below. The life of the product is
the date of purchase until such time as the product is no longer serviceable
normal wear and tear.
Is Not Covered
Outdoors Gear LLC shall not be responsible for the natural breakdown of materials
that occurs inevitably with extended use (e.g., Ultra Violet (UV) light damage
on tents, exhausted zippers), or defects caused by accident, abuse, alteration, animal
attack, storm damage, misuse or improper care.
THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE TERMS OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL JOHNSON OUTDOORS GEAR LLC BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
JOHNSON OUTDOORS GEAR LLC Will Do
after inspection we find that a product failed due to a manufacturing or
we will repair or replace the product, at our option, without charge.
To Obtain Warranty Service
the product, freight prepaid, to the Eureka! Dealer from whom it was purchased; or,
contact Eureka’s Customer Satisfaction Department for return authorization:
toll free 1-800-572-8822.
Collect shipments or shipments without return authorization cannot be
accepted. The product registration card packaged with our product need not be returned
for the warranty to be effective and for you to receive warranty service.
your Eureka! product needs service or repair due to normal wear and tear,
accident or some other reason that is not covered under the warranty we will
provide the necessary service for a reasonable charge, plus shipping and
require that products accepted for any repair be properly cleaned according to our
recommended care instructions. Please send your product or component that requires
repair (e.g., tent fly), postage prepaid, along with a description of what needs
attention. For service and repairs, please contact our Customer Satisfaction Department:
toll free 1-800-572-8822
State Law Relates To This Warranty
warranty gives you specific legal rights, and you may have other rights that vary
from state to state.
Life of Product Warranty:
Aluminum Pole Screen Houses
One Year Warranty:
N!ergy Portable Canopy
E! Power 12 volt Accessories
Two Year Warranty:
Three Year Warranty:
Entertainer 15'x 15' Canopy
Steel Pole Screen Houses